Day guests can now book reservations at Walt Disney World resort hotels and theme parks– and there are several new procedures in place for both cast members and guests.
First off, guests currently cannot book dining reservations through the My Disney Experience App and must do so through the Walt Disney World website. Once a reservation is made, the plans can be viewed through the app.
Another change is before the guests are even seated at the table.
We visited Sanaa, our favorite restaurant on property, and as we entered the resort we were able to check-in for our reservation through the app. This new feature, called “mobile check-in”, prevents unnecessary face-to-face contact between cast members and guests.
After check-in, guests will then get an additional notification via text message to let them know the table is ready.
Parties are not sat near each other and cast members wear masks while serving guests.
The next new feature is the implementation of digital menus. The waiter will place a single-use paper featuring a QR code at the table. Guests can use the camera on their smartphone to scan the QR code which will then take them to the Walt Disney World website and show the menu for whichever restaurant they are at.
Once the order is in, it’s time to eat like normal.
Once the meal is complete, the waiter will distribute the check in a single-use paper pamphlet.
All in all, these newly-implemented precautions seem to be effective and not tarnish the overall experience in any way.